RE: [SYSTEM21] comm error 5

["Chris Tringham" <ctringham@xxxxxxxxxxxxxx>]

Hi,

To follow up on my incomplete advice about solving this problem, I have
been informed that this has been addressed, but is not covered in the
configuration tool, so you need to manually update the JBASMG.INI file
(which should be in Program File/JBASys21 or something similar).  You
should find a section in the file called  [JBALU2] and you need to use
Notepad (or whatever) to add a line to tell Explorer how many times to
retry the connection (if no override is made, it retrys 20 times).

**Start**

[JBALU2]       
ReceiveRetry=50  <== Add this line
 
**End**
 
You can change that number of retrys, but 50 should work - if it
doesn't, just try increasing it until the error stops.  Unfortunately
you will need to do this on each PC that is using S21 Explorer.  Note
that parts of this file are updated by Explorer system configuration, so
you can't just distribute the complete file to all users - well, you
can, but your users may complain.  

This should work on all recent versions of Explorer (since November
1999).  If you have a really old version you should upgrade anyway.

Sorry, but if this doesn't work, you will have to contact Geac for
further assistance.

Regards
Chris