RE: Explorer comm error 9

We had that problem too with that exact file...
It happened on a weekend when we did a OS/400 version upgrade...
We had 15 plants fully implemented and suddenly none of the several hundred
PC's we had deployed could communicate with the AS/400...

Several emergency phone calls later and a corporate wide e-mail with that
file attached and the Monday morning crisis was averted...

I believe that was version 3.5.2i of JBA Explorer at that time...

We're currently sitting on the June 1999 edition - I'm waiting for August
2000 edition to become GA...




"Lou Szucs" <lszucs@rentokilinitial.com> on 05/04/2001 12:07:50 PM

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 To:      JBAUSERS-L@midrange.com                             
                                                              
 cc:      (bcc: Jeff Klipa/Harvard)                           
                                                              
                                                              
                                                              
 Subject: RE: Explorer comm error 9                           
                                                              






Users and clean-up software have a habit of deleting things they are not
supposed to. We had a problem launching Explorer at all when we started in
1998 until we got a corrected version of a file called jvnnm1d.dll. Once we
got that our comm errors disappeared.

-----Original Message-----
From: owner-jbausers-l@midrange.com
[mailto:owner-jbausers-l@midrange.com]On Behalf Of
Jeff_Klipa/Harvard@harvardind.com
Sent: May 4, 2001 11:04
To: JBAUSERS-L@midrange.com
Subject: RE: Explorer comm error 9


How could that happen...???





"Heffner, Art" <AHeffne@PTS-TOOLS.COM> on 05/04/2001 10:48:20 AM

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  To:          JBAUSERS-L@midrange.com

  cc:          (bcc: Jeff Klipa/Harvard)



  Subject      RE: Explorer comm error 9
  :







We found what the error was:  the file JBASMG.INI was missing from folder
JBASYS21.  This is the file that has the configuration in it.  As soon as
we
copied this over from another PC it worked.

Art




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