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You should read the section of the System 21 Redbook that discusses this...
I think it says to do exactly what you have been doing...
Perhaps you should request a clarification from ANSWERLINK...?
I know there is a slight twist to the yearend but I cannot explain the
problem you described...


6.4.1 Fiscal period end
Before running a Period End, you must:
Complete all the daily, weekly and monthly procedures detailed in 6.3,
Day-to-day processing on page 159.
Complete the jobs and checks in the order given on the checklists, in this
section.
Make sure there is nobody logged on to System 21.
Period End checklists are included for the following modules:
Inventory Management
Accounts Receivable
Accounts Payable
Cash Management
VAT
General Ledger.

Attention
You must run the Inventory Management month end first. This is because the
Inventory calendar dictates the posting period of invoices posted to
Accounts
Receivable. You must close the Inventory period to post to a future period
in
Accounts Receivable. If you do not close the period in Inventory, all
posting
continues for the previous period, and is therefore incorrect

6.4.1.1 Inventory Management check list
Run Month End Update.


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