Re: Slow reaction changing companies.

[Jeff_Klipa/Harvard@xxxxxxxxxxxxxx]

Mike and I were on the phone looking into this and at first I offered up
the system resources hypothesis...  The problem is intermittent and I
naturally assumed that there might be several jobs hitting the processor (a
620) at the same time...  Mike assured me that their system performance is
not a problem...

Then we took the command IPGAMP4/CHGCO and found the program it calls and
did a DSPPGMREF *LIBL/XA339...
We found several files that program uses...  There was one that, upon
closer examination, had an excessive number of records in it...  Over
500,000 records in APG50PHY - 'User Current Company
USER/APSR/APPL/RLSL/CUSC/CPFN'...

I looked on my system and I only had about 1,000 records...  My advise was
to purge this file to eliminate all of these obviously old, useless
records...  Then see what happens...  Mike is still at V3.5.0 so that may
have something to do with it...  There must be a purge routine that happens
in AMDAYEND or CFDAYEND to clean up these records...  I suspect that Mike
is not running AMDAYEND or CFDAYEND and that might just clean up the
problem for him, but I'm not positive...

Hope this helps someone else as well...
Thanks.




Mike Long <MLong@mdimail.net> on 07/25/2000 10:39:22 AM

Please respond to JBAUSERS-L@midrange.com
                                                              
                                                              
                                                              
  To:          JBAUSERS-L@midrange.com                        
                                                              
  cc:          (bcc: Jeff Klipa/Harvard)                      
                                                              
                                                              
                                                              
  Subject      Slow reaction changing companies.              
  :                                                           
                                                              






We are experiencing an intermittent problem while changing companies.  At
times it take 10 to 15 seconds.  We find this unacceptable.
Has anyone seen this problem?  I do not see that it is system related.  We
had thought it was a file issue but can not get GEAC/JBA to give any
information/help on the files used so that they may be reorged or cleared
etc.
Any help would be greatly appreciated.


     Mike Long
     Sr. Systems Analyst
     MDI
     4500 Progress Blvd
     Louisville, KY  40218-5058
     Phone (502) 454-9013 ext. 108
     email  MLong@mdimail.net

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