Re: GEAC providing Source Code - for a price... -- SYSTEM21

As a Canadian working in the US (and no, I am not an H1B!!!!) I find
it appalling that Geac has the audacity to charge outrageous hourly
fees (in US dollars no less) for services to software it only recently 
aquired on a platform (the 400) it knows very little about.  Geac 
traditionally was a library services company running on non-IBM mainframes.  
As I see it, Geac is trying to jump on a perceived cash
cow and milk 'er dry as it were.  Not a good way to win friends and
influence people in my books - especially when those friends are living
just south of the border...

JMHO
Marilyn Jull
Freedom Consulting Services


>From: "Barry Foxworthy" <bfoxworthy@erinet.com>
>Reply-To: JBAUSERS-L@midrange.com
>To: <JBAUSERS-L@midrange.com>
>Subject: Re: GEAC providing Source Code - for a price...
>Date: Fri, 30 Jun 2000 19:50:55 -0400
>
>     As a former employee of JBA prior to the GEAC purchase, they must have
>retained some of those JBA ridiculous ideas on generating revenue. They 
>have
>NOT figured out what true customer support is yet. Once they provide 
>quality
>service with quality people I would think the customer base will use their
>services.  This policy must be a narrow minded attempt to recover lost
>revenue due to poor management and the misunderatnding of what the Customer
>truly needs. They lost some their best employees by not empowering them to
>turn things around. Don't take me wrong they still have some very good
>consultants and I wish them all well. Once GEAC understands what the JBA
>customer base needs are and willing to meet those needs, Well, maybe they
>can build the trust they have lost. I hope they wake up soon. I also vote
>the policy must go. Other ERP packages I have worked on/with did not have
>this policy or so called rumor.  But my vote does not count anymore.
>Good Luck.
>Barry Foxworthy
>----- Original Message -----
>From: Pat Lynch <plynch@sunflowermfg.com>
>To: <JBAUSERS-L@midrange.com>
>Sent: Friday, June 30, 2000 12:45 PM
>Subject: RE: GEAC providing Source Code - for a price...
>
>
> > Jeff,
> >
> > I, too, would vote your way.
> >
> > Pat Lynch
> > Sunflower Mfg. Co., Inc.
> >
> > > -----Original Message-----
> > > From: owner-jbausers-l@midrange.com
> > > [mailto:owner-jbausers-l@midrange.com]On Behalf Of Jim Sehi
> > > Sent: Friday, June 30, 2000 9:40 AM
> > > To: 'JBAUSERS-L@midrange.com'
> > > Subject: RE: GEAC providing Source Code - for a price...
> > >
> > >
> > > Jeff,
> > >
> > > I don't think the reason for the lull in the feedback is due to
> > > the lack of
> > > passion.  I may be speaking only for myself here, but I have plenty of
> > > passion about this industry.  I suspect that there are many people, 
>like
> > > myself, that are so busy with the things that they can control and
> > > influence, that they are tired of working with JBA/GEAC due to the 
>many
> > > frustrating experiences they have had in the past, and are tired of
> > > expending energy on that endeavor.
> > >
> > > I have some deep personal convictions about the JBA software,
> > > none of which
> > > could or should be associated to the company I work for.  I have
> > > come to the
> > > conclusion that beating a dead horse is a waste of my time and energy.
>I
> > > either need to move on or deal with what I have.  If the vendor 
>doesn't
> > > supply a quality product, as advertised, that works out of the box, 
>with
> > > quality technical support... and doesn't give me the opportunity to 
>fix
> > > problems myself by supplying the source code... then my relationship
>with
> > > that vendor will eventually terminate.
> > >
> > > There are plenty of other companies out there looking for new accounts
>if
> > > GEAC doesn't want to retain the ones they have.
> > >
> > > Revoking rights to the source code is totally unacceptable.  The
> > > results of
> > > the lawsuit should send a message....
> > >
> > > -----Original Message-----
> > > From: Jeff_Klipa/Harvard@harvardind.com
> > > [mailto:Jeff_Klipa/Harvard@harvardind.com]
> > > Sent: Thursday, June 29, 2000 2:12 PM
> > > To: JBAUSERS-L@midrange.com
> > > Subject: GEAC providing Source Code - for a price...
> > >
> > >
> > > I am forwarding an anonymous post that I received...
> > >
> > > Between you and me and a lamppost; we've been told it would cost $7M 
>for
> > > the
> > > source ... I wouldn't exactly call that "movement".  This won't change
> > > until
> > > the Geac sales team gets enough ammo to say it's impossible to sell
> > > software
> > > given the source-related constraints management has been putting down.
> > > Did you know that 3.5.2b SP2 still comes with source; it's just SP3 
>that
> > > doesn't.  Care to guess which PTF level we're upgrading to?
> > > Anonymously Yours...
> > >
> > > I will always protect the identity of my sources if they choose not to
>be
> > > identified...
> > >
> > > But why is it that I seem to be the only one saying anything
>"Out-loud" -
> > > publicly to the list...?  (With a few welcome exceptions...)  I keep
> > > getting lots of private posts like this one...  What is it that
> > > is stopping
> > > you from sharing this kind of information with the list and
> > > sending it with
> > > your name on it...?  Why is everyone so afraid to speak out...?  Does
>the
> > > 1st Amendment to the Constitution not apply to all people...?  Do you
>all
> > > lack the courage of your convictions...?
> > >
> > > We all have to speak with one voice...!  I have visions of the 
>American
> > > Revolution or the Teamsters Union...  They only reached their goals 
>and
> > > dreams by becoming a unified force against their evil oppressors...
>These
> > > were passionate people who fought and died for what they believed
> > > in...!  I
> > > do not want to end up like Patrick Henry or Jimmy Hoffa but I
> > > will continue
> > > to speak out about this evil action until my dying breath (or until we
>get
> > > our Source Code...!).  Why am I being propped up as the voice of
> > > the Source
> > > Code issue...?  I am not the only one affected by this issue...  The
>lives
> > > of countless IT professionals will be adversely affected by this
>Draconian
> > > policy...
> > >
> > > For those of you who have a contract provision for Source Code, I
> > > congratulate you...  It's time for some of the rest of you to put your
> > > names on the line too...  Thanks to those of you who already have...
>But
> > > even if you are lucky enough to be getting your Source Code, what
> > > good will
> > > it do you if GEAC cannot sell their package to new customers without
> > > including Source Code...  What if this package dies on the vine
> > > due to lack
> > > of sales...  We should all be fighting to keep our Source Code...
> > >
> > > Thank you...
> > >
> > > PS - I've had two different anonymous sources tell me that the GEAC
>price
> > > for Source Code will be between $7M and $10M...
> > >
> > >
> > > +---
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