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  • Subject: Re: Where's the JBA documentation that...
  • From: "Dan Bale" <dbale@xxxxxxxxxxx>
  • Date: Wed, 2 Jun 1999 10:47:59 -0400



>>Infobase is a generation behind Visual Documentation.  So you already have
the latest and greatest.  I don't know where to get technical documentation.
Sorry.<<

Well, Doug, my original message was really a last ditch effort.  Everybody I've
talked to at JBA says there is no such documentation.  A former JBA employee we
had in here for a few months as a consultant said he'd never seen it.  I just
couldn't seem to grasp that it could possibly be true.  Somewhere in this world,
deep in the bowels of some JBA vault, there must be some technical
documentation.  How can anyone, with a modicum of confidence, maintain this
mountain of code without it?

IS IT JUST ME?!?!?  Isn't it ludicrous that we have to guess what different
status values mean and what combinations of different status fields translate
to?  Are we supposed to scan through JBA's antique source code (in all 100+
libraries) and interpret all the usages of the status field(s) we're supposed to
use?

What do other JBA programmers do?  Do you call the JBA help desk everytime you
need to have this type of information?  (Call, leave a message, get a call back
the next day?  This gets old real quick.)  Or do you wing it, hoping to God that
you've guessed correctly?

How much did we pay for this???  And we can't get _ANY_ technical
documentation??????

(Still steamed, but stepping off my soapbox for now.)






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