printer problem

Hello All,

I have a rotten old S36 program here that prints certificates, in portrait, on 
a laser printer. Problem is if I do it, or the user that is pulling her hair 
out, it comes out in Times New Roman in what looks like font 10, when some 
others do it it is in Courier in 12. Its a fairly important safety document and 
so the user would like it printed in the courier format.
The hopeless desk keeps saying its an AS400 problem, but I have tried 
everything I can think of and it has no effect, I don't want to change the 
program, even if that would alter it, because the ones who it works for now 
would probably have a problem. I have checked user profiles and apart from the 
obvious user differences, outq, name, etc., there is nothing different. 

Has anyone had anything similar? Is there anything I can do on the 
AS400/iSeries?  I still think it is a settings problem but I can't get to the 
printer settings, that is controlled by the network team. 


TIA

Steve

Steve Raby
GEP Contractor (Mulix)
___________________________________________________
LNP Engineering Plastics            Tel. +31 162 587684 
Ottergeerde 22-28                    Fax  +31 162 521924
4941VM   Raamsdonksveer    Mail : steve.raby@xxxxxxxxxxxx