|
"What I find strange is all this talk of having to maintain the vendor's
code. Don't these people retain control of their own source? If our
customers find bugs or want enhancements they come to us (generally --
there are exceptions)."
At the risk of becoming this group's answer to ESR, this is the whole
point of open source. Opening the source is not synonymous --- by a
long shot --- with `losing control.' On the contrary, it is one of
the single biggest ways of ensuring the quality of the code.
You say that your customers come to you when they find bugs ---
without the source, all they can really do is find anomalous
behaviour. Your company then taxes itself with finding the actual
code that is in error, and fixing it. The single most common net
effect of this is that the vendor does not fix the bug, or at least
not in a timely fashion.
On the other hand, if I have access to the source code, I can use my
expertise to find the bug and kill it. I can then share the results
of my efforts with the software vendor, who can QA my fix, and
distribute it if appropriate. This leads to quicker results for me,
cheaper and higher quality software for the vendor, and much more
potential for high-quality code for all the vendor's other customers.
Software development is not a zero-sum game --- with open source,
everyone wins.
Check out http://www.opensource.org - I strongly recommend reading
ESR's essays, starting with The Cathedral and the Bazaar.
____________
Paul Cunnane
Mattel Interactive
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