Re: Go Daddy web hosting

I don't use social media.

On a chat with them now, close to 3 hours. 90% of the time waiting. The
chat dude was entirely unaware of the server change. He's now checking
with the "internal team."

My MSP is ready to take over as soon as I let them.


On Thu, Mar 11, 2021 at 9:16 AM Tom Jedrzejewicz <tomjedrz@xxxxxxxxx> wrote:

Looks like you are right

ping www.dilgardfoods.com

Pinging dilgardfoods.com [50.63.21.1] with 32 bytes of data:
Reply from 50.63.21.1: bytes=32 time=18ms TTL=49
Reply from 50.63.21.1: bytes=32 time=21ms TTL=49
Reply from 50.63.21.1: bytes=32 time=17ms TTL=49
Reply from 50.63.21.1: bytes=32 time=18ms TTL=49

Ping statistics for 50.63.21.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 21ms, Average = 18ms


You may want to try reaching out to them on social media ... many young
support folks pay more attention to those channels than to email or a
support ticket.

---------
Tom Jedrzejewicz
tomjedrz@xxxxxxxxx



On Thu, Mar 11, 2021 at 5:16 AM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Got this in an email from Go Daddy:







*Hosting Account UpdateWe've got great news for you! Today, we finished
migrating your hosting account, dilgardfoods.com
<http://dilgardfoods.com/>, to a new server; you should start noticing
improvements within 24 hours. Your visitors – they're really going to
appreciate it!The transition should've been seamless for you, unless your
account hosts secondary domains or subdomains. If it does, you'll need to
update their primary IP addresses (A records) with whoever controls the
domain's DNS (typically the company you used to register your domain)
to:50.63.21.1*

I do not think the above applies to us. But at least we know they made a
change that caused this.


On Thu, Mar 11, 2021 at 7:03 AM Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Go Daddy hosts www.dilgardfoods.com. Site24x7 shows it going down

last

evening and it's still down.

Downdetector shows problems for Go Daddy overnight. Does anyone with

more

brains than me know what is going on?

Thanks.

--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.

--


Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
direct.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.
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