Re: Windows 7 laptop - stuck on update

I got home and the laptop was shut down. After dinner I fired it up, came
up OK.

Did a check for updates and got an error. Rebooted, tried again, and got
the same error.

So I renamed the SoftwareDistribution directory, tried Windows update, got
13 updates, applied them, and all seems well.




On Tue, May 19, 2015 at 3:01 PM, Jeff Crosby <jlcrosby@xxxxxxxxxxxxxxxx>
wrote:

Thanks, I'll give it a whirl tonight.


On Tue, May 19, 2015 at 10:13 AM, mlazarus <mlazarus@xxxxxxxx> wrote:

Jeff,

I had it too, on the last update. I spoke to a PC tech friend who said
that he had a similar problem on several of his clients' PC's. Just force
the shutdown, reboot and it should continue the update normally.

-mark

On 5/19/2015 10:00 AM, Jeff Crosby wrote:

All,

I have a personal laptop at home that is Windows 7 64-bit Ultimate.
Getting very old. Last night it had 14 Windows updates I tried to apply.
It sat on the first one for over an hour until I cancelled it because I
wanted to go to bed.

I clicked Start/shut down too quickly to notice the shield on shut down,
so
it immediately started applying updates with the blue background. I just
left it plugged in all night and this morning it was still on 1 of 14.
So
I left it plugged in all day (at home) while I'm here at work. No real
confidence it will get any farther today.

I have never seen this before, have any of you? I've had updates fail
plenty of times but never just get stuck. I've not some googling today
and
it appears there are several things to try. Not looking for a lot of
help
as I can try these various things myself, just a 'point me in the right
direction' if you've seen it before and suspect something will work.

Thanks.

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Jeff Crosby
VP Information Systems
UniPro FoodService/Dilgard
P.O. Box 13369
Ft. Wayne, IN 46868-3369
260-422-7531
www.dilgardfoods.com

The opinions expressed are my own and not necessarily the opinion of my
company. Unless I say so.