Is the HP software specifically for Windows 7? If not, I'd check on their site for the latest version. Have you trie running the software installer in compatibility mode for XP? Just tossing out ideas...
On Thu, Dec 22, 2011 at 7:37 AM, Chuck Lewis
<chuck.lewis@xxxxxxxxxxxxxxxxx>wrote:


One is software related to our business from a supplier and the other is
a printer installation from HP!

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