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Booth Martin wrote:
I just changed to DSL and we are getting dropped irritatingly often. Is
that the nature of DSL? How does one fix the problem? In my
experience, calling AT&T is not a useful use of time.

Depends on your service (and service area).

I've got AT&T DSL without such problems. A friend had Qwest DSL and experienced a lot of drops.

You might want to try posting a message to the AT&T Direct forum at Broadband Reports (http://www.dslreports.com/forum/sbcdirect). That forum is monitored by AT&T techs (sometimes tier 3). I've had really good luck there.

Also, check your router and make sure you have it's 'keep alive' function active.

david


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