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They're very different situations. In your example the user is
explicitly aware that a hardware change is taking place and is at fault
for not pre-loading the necessary drivers or making other changes. The
XP SP install is a vendor-supplied & approved update and with the
appropriate auto-update settings could go on with no user intervention.
Related to Vista, there were some issue with Vista SP1 & some hardware.
Some Conexant modems, for instance. Windows Update wisely refused to
show SP1 as a valid update on machines with the bothersome hardware.
That included my Latitude D830. However, MS (or Conexant) has
apparently corrected the situation. This morning SP1 showed as
available and it installed with no problems.
Vista has much better update behavior than XP.
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