Re: Remote Desktop and VPN issues, part II

Did you add the TCP port for the VPN to the ZA "allowed" config?

John A. Jones, CISSP
Americas Information Security Officer
Jones Lang LaSalle, Inc.
V: +1-630-455-2787 F: +1-312-601-1782
john.jones@xxxxxxxxxx

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx]
On Behalf Of Dan
Sent: Thursday, February 23, 2006 2:17 PM
To: PC Technical Discussion for iSeries Users
Subject: [PCTECH] Remote Desktop and VPN issues, part II

Esteemed listers:

Back in September, I queried this group about getting Remote Desktop to
"work" on my home PC (WinXP Home SP2) to connect to my work PC (WinXP
Pro
SP2) via Windows' VPN.  I can use my Win98SE box, which has no software
firewall, to do this, but I am stymied trying to do this with my WinXP
Home box.  (For a recap of that discussion, which had all the config
details, please see the thread starting with
http://archive.midrange.com/pctech/200509/msg00003.html.)

I never got it to work with a software firewall, and I'm back to needing
a solution.

The difference between then and now is that:
* I've completely ditched (uninstalled) the factory-installed Symantec
crud.
* Switched from using Windows Firewall to Zone Alarm Internet Security
Suite.
* Along with ZA-ISS, I've "allowed" the Remote Desktop Application to
run in the "Trusted Zone", added TCP port 3389 to the "allowed" list,
added the VPN IP address and my work PC's IP address to the trusted
zone.

As a test, I completely uninstalled ZA-ISS, rebooted, fired up VPN and
Remote Desktop, and I'm in.

I re-installed ZA-ISS, and back to the same old same old.

There's gotta be a way to make this work.  I'm sure I'm missing
something in the ZA config but danged if I can figure it out.

I am somewhat amazed at the apparent dearth of information for this on
ZoneLabs' support site.  Searching their site from Google, it's apparent
that they've dealt with this question numerous times in the past, but
the stuff Google turns up can only be accessed from Google's cache (as
ZoneLabs doesn't keep much history on their forums), and my search turns
up the posts which ask the question, but not the ones that answer them!
A non-site specific search on Google turns up about a million or so
hits; I gave up after the first 50,000 or so.

Many, many TIA,
Dan
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