Re: Can't run internet explorer

Another suggestion, but a pain, would be to backup his files, then
delete and recreate his user account. The iexplorer.exe is located
c:\Program Files\Internet Explorer\IEXPLORE.EXE. Try that once.


On Fri, 26 Nov 2004 07:25:41 -0500, Jeff Crosby
<jlcrosby@xxxxxxxxxxxxxxxx> wrote:
> I have a strange one with my son's laptop.  It started about 2 weeks ago.
> He brought it home from college over Thanksgiving for me to mess with.  It's
> XP Pro with SP2.
> 
> Under his user name, Internet Explorer (IE) won't run.  Nothing happens.  He
> had someone in his dorm remove/reinstall IE with no luck.  I have run
> Viruscan, Ad-Aware, and SpyBot.  Did a disk cleanup.  Mozilla runs fine.
> Tried the quick launch icon, desktop icon, and clicking on IE directly in
> Windows Explorer.  I even opened a command prompt in the C:Program
> Files/Internet Explorer directory and keyed in "iexplore.exe"  No luck and
> no error messages.  Went through the IE troubleshooter and found nothing.
> 
> Under my user name, it works fine.  No troubles whatsoever.
> 
> When he first went to college 2-3 months ago, there were various things
> installed such as SmartEnforcer Client, but there were no problems until
> recently.  In poking around, I found the university (Anderson) had changed
> Windows Update to point to some place on their site.  This made sense,
> however.  Can you see thousands of students downloading SP2 simultaneously?
> <g>
> 
> I have never seen this behavior before.  Any suggestions appreciated.
> 
> --
> Jeff Crosby
> Dilgard Frozen Foods, Inc.
> P.O. Box 13369
> Ft. Wayne, IN 46868-3369
> 260-422-7531
> 
> The opinions expressed are my own and not necessarily the opinion of my
> company.  Unless I say so.
> 
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