RE: Gateway Technical Support -- PCTECH

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LOL - THAT would be awesome. I replied back, nicely and it apparently got
bumped up to someone with much more knowledge. While he did not solve the
problem, he got me thinking in a direction that let me solve the problem.

I'm happy now, but what a pain.

Chuck

-----Original Message-----
From: pctech-bounces@xxxxxxxxxxxx [mailto:pctech-bounces@xxxxxxxxxxxx] On
Behalf Of Tom Jedrzejewicz
Sent: Tuesday, November 16, 2004 1:02 PM
To: PC Technical Discussion for iSeries Users
Subject: Re: [PCTECH] Gateway Technical Support

I suspect that you are getting automated responses.  A program is
reading your mail, scoring it based on the words used, and replying
with a canned message when certain parameters are missed.

You are giving too much detail - start simpler until you get a real
person responding.

On Tue, 16 Nov 2004 12:25:08 -0500, Chuck Lewis <clewis@xxxxxxxxxx> wrote:
> I would say LOL if it wasn't so pathetic. And it ACTUALLY got worse ! I
took
> a deep breath and typed a nice reply:

<snip>
-- 
Tom

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