DVD problem

One of my co-workers sent me this problem.  I do not have any answers
for him.  All help is appreciated.


Problem:

The system does not recognize a DVD reader after 30 or 60 minutes w/o
using it, I just logoff and logon again and problem solved. If I use
continuously the drive there is NOT any problem:

Configuration:
 DVD-ROM drive (The failing one), I tried with Pioneer, Samsung, TDK
same problem
NEC DVD-RW
2 disk drives

The disks are in the primary EDI port and the DVD in the secondary one.
I'm using XP professional edition.



Bruce Barrett
PMI Mortgage Insurance Co.
3003 Oak Road
Walnut Creek, CA 94597
925-658-6152
Fax 925-658-6412
Cell 510-520-4263
bruce.barrett@xxxxxxxxxxxx