RE: [PCTECH] Accessing "My Documents" File

["Wills, Mike N. (TC)" <MNWills@xxxxxxxxxxxxxx>]

>From what I have found out she is SOL. I had the same problem and now no
longer use it. Not even the administrator of the computer can access the
files. What she should do is instead of doing that. Change the permissions
herself and include the Administrator group. But this doesn't solve the
problem.... 

I will see if I can find anything else. I don't remember what I had to do to
get it to work.


Mike Wills
Lawson Programmer/Administrator
Taylor Development
Email: mnwills@xxxxxxxxxxxxxx
Direct Line: (507) 625-3187

-----Original Message-----
From: wthompsn@xxxxxxxxxxxxxxxxxxx [mailto:wthompsn@xxxxxxxxxxxxxxxxxxx] 
Sent: Friday, November 21, 2003 10:13 AM
To: pctech@xxxxxxxxxxxx
Subject: [PCTECH] Accessing "My Documents" File


Hi,

I could use some help with my daughter's PC.  She is at college and I think
she got a virus on her PC, because she didn't keep her anti-virus software
up to date but that is another story.  I talked her through what she had to
do to clean up the virus, but when she rebooted her PC she got Windows XP
error.  I tried to have her repair XP and then finally ended up having her
reinstall the software.  It is very tough to do trouble shooting over the
phone, I have a new found respect for help desk people.  That all worked
fine and she was able to get everything back up and running.  She used the
same userid and password as she used the first time, but it created a
Danielle.001 My Documents for her on the reinstall.  The only problem is
that she cannot access her old "My Documents" directory.  She is getting an
unauthorized to access directory error.  She is the administrator on her PC
and she was also on the first installation.  She set it up not to share any
of her information, so that friends could log-on and use her PC to check
their e-mail (using a guest account) but wouldn't be able to snoop on her
information.

I have had her try to change permission's, copy to new My Documents, etc.
and nothing works.  She keeps getting an unauthorized to directory error.

Any ideas on what to try?

Thanks,
Wes Thompson
iSeries System Programmer/Analyst
Douglas Machine, Inc.
Phone: 320-762-6887


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