Re: [IBMiOSS] Node-RED and Watson

[Jack Woehr <jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>]

Ha, we're all playing with Watson these days, it seems ...

On Wed, Jan 10, 2018 at 1:28 PM, Buck Calabro <kc2hiz@xxxxxxxxx> wrote:

> I just finished an demo project posted by Christophe Laleveé on
> developerWorks.  It's called 'Build an enhanced IT help desk chatbot on
> IBM i with Watson Conversation' and the link (today) is
> https://www.ibm.com/developerworks/ibmi/library/i-
> it-helpdesk-chatbot/index.html?social_post=1262417246#_Ref501097927
>
> In a nutshell, it's a chatbot that runs on Node-Red.  It listens to a
> Slack channel, sends questions posted there to Watson Conversation,
> which extracts out the 'intent' of the question.  Watson sends the
> 'intent' back to Node-RED, which then takes appropriate action.
>
> The demo handles:
> 1) Lost/forgot password.  Sends a text message with an authentication
> code, resets the *USRPRF to a one-time password.
> 2) Can't connect.  Similar flow to above.
> 3) CPU load.  Reports back the CPU%.
> 4) Disk usage.  Reports back the %used.
>
> One of the actions is to interact with DB2 by forming SQL statements to
> do run DB2 services like "SELECT NO_PASSWORD_INDICATOR FROM
> QSYS2.USER_INFO WHERE AUTHORIZATION_NAME = UCASE('" +
> msg.payload.context.userprf + "')"
>
> It was pretty easy to set up, and strangely easy to modify.  My first
> change was to add a new intent in Watson to let Watson work out if the
> user needs to know how / what to type in order to get help.  An empty
> chat box can be intimidating.  I'd say it took me about 2 minutes to add
> a new intent and dialogue to implement that, and it was available in
> real time.  No compile / deploy, just add the intent and it's there.
>
> Most of the demo can be exported as JSON text / code, but there is some
> set-up that needs a GUI.  My decades as an RPG programmer are yelling at
> me for not having /all/ the source code in my possession, but I'm trying
> to get over that feeling.
>
> IBM i 7.3, TR3.
>
> --
>   --buck
>
> http://wiki.midrange.com
> Your updates make it better!
>
> --
> This is the IBMi Open Source Roundtable (OpenSource) mailing list
> To post a message email: OpenSource@xxxxxxxxxxxx
> To subscribe, unsubscribe, or change list options,
> visit: https://lists.midrange.com/mailman/listinfo/opensource
> or email: OpenSource-request@xxxxxxxxxxxx
> Before posting, please take a moment to review the archives
> at https://archive.midrange.com/opensource.