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On Tue, Aug 26, 2014 at 12:33 PM, Paul Nelson <nelsonp@xxxxxxxxxxxxx> wrote:
Did your clerical people stop taking orders while your conversion was
happening?
Surely they didn't, but RBFCU isn't completely shutting down all
operations either. They say you will still be able to use your RBFCU
credit and debit cards, and all RBFCU ATMs will remain in service.
They will also have phone representatives (to answer questions, not
perform transactions) available 24/7 throughout the weekend.
I don't run a bank. This seems like a reasonable level of downtime
service (and a reasonable amount of advance notice) to me, personally.
Others may of course disagree. It also remains to be seen whether the
conversion will work out for them. I wouldn't advise switching to
Oracle from IBM i, but that doesn't mean it *can't* be done
successfully. I'm interested to see how it shakes out.
John Y.
midrange.com
