IBM is gradually introducing SMS notifications for select

Tried to set up the SMS notifications for case texting. On my profile, it is grayed out.
Opened a case with IBM. Support says it is grayed out for them as well. Support
has opened an internal ticket.
MM


Respectfully,
Michael Mayer
IBM i on Power System Admin
INFOR Junior LN ERP Administrator
ERMCO-ECI
2225 Industrial Rd
Dyersburg, Tennessee 38024
Cell, Office and Text Messages: 518.641.8906
Email: michael.mayer@xxxxxxxxxxxxx
https://www.ermco-eci.com/
https://ermcopower.com/
IBM i Blog Site: https://ibmireference.blogspot.com/
IBM 2024/2025 Advocate, Contributor, Influencer and IBM i Ready Badges.




2. IBM is gradually introducing SMS notifications for select
support updates. This feature is being rolled out across
additional countries and update types over time. (Rob Berendt)

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message: 2
date: Wed, 11 Mar 2026 08:05:21 -0400
from: Rob Berendt <robertowenberendt@xxxxxxxxx>
subject: IBM is gradually introducing SMS notifications for select
support updates. This feature is being rolled out across additional
countries and update types over time.

IBM is gradually introducing SMS notifications for select support updates.
This feature is being rolled out across additional countries and update types over time.
https://www.ibm.com/mysupport/s/article/SMS-Notifications-for-IBM-Support?language=en_US


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