Re: LAN console not connecting on 8202-E4D

[Evan Harris <auctionitis@xxxxxxxxx>]

Hi Jerry

you don't say how you are trying to connect... are you by any chance just
trying to use a 5250 telnet connection to the LAN Console address ?

On the off chance that is the issue:
- on the Solutions menu click System Configurations
- add a configuration or edit the appropriate configuration
- click the console tab
- add the IP address of the service tools adapter into the service host name
- once that is done the 5250 console link should get you a console

You could also try the locate console button on the systems screen if you
know the ip address or range (this has helped me a few times)

How do you know the pc you are using can reach the service tools address..
assigning an ip address and connecting via a direct cable can be helpful as
a last resort
-


On Thu, Feb 29, 2024 at 11:34 AM Jerry Draper <midrangel@xxxxxxxxxxxxx>
wrote:

> We have a  Express 720 (8202-E4D) that is not connecting to the LAN
> console using ACS
>
> IBM i Access Client Solutions
> (64-bit)
> Version: 1.1.9.4
> Build id: 3480
> 2023-11-28 10:16:55
>
> We verified the address and resource in SST and confirmed cable is in
> the correct port.
>
> We cannot ping the console interface but we can telnet into the machine
> no problem.
>
> We tried from two different PC's to no avail and swapped ethernet cables.
>
> Yes, it used to work fine.  What are we missing?
>
> Thanks,
>
> Jerry
>
>
> --
> Jerry Draper, Trilobyte Software Systems, since 1976
> IBM I, Network, and Connectivity Specialists, LAN/WAN/VPN
> Representing WinTronix, Synapse, HiT, and others .....
> (415) 457-3431 .www.trilosoft.com
> --
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