Re: EOS for SWMA Storwize V5010 -- MIDRANGE-L

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There are two parts to Storwize support. First is purely the ability to download the new versions/releases of software and drivers for disk units etc, and apply them, That’s most likely what you are looking at.

The second part is the ability to call in a case for support, It’s unlikely the BP has included that since it is not the default in the ordering systems. (It should be but…..)

Many of my customers only keep SWMA and hardware support, but not support line.

--
Jim Oberholtzer
Agile Technology Architects

On Oct 11, 2023, at 11:15 AM, Justin Taylor <jtaylor.0ab@xxxxxxxxx> wrote:

Our BP just sent us and End of Service (EOS) notice for:
Type: 2078
Model: 124
Description: SWMA Storwize V5010

What exactly does SWMA include for the Storwize? I never really thought
about having software maintenance on our external disk array.

TIA
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