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I used to use SnagIt with ACS and it worked well.
Have you tried printing either to print or to PDF directly from SnagIt to see what the quality is like at that point.
Maybe it's one of the downstream processes that are causing the trouble.
Maybe there are some tweakable settings in Flare that you can work with.


Roger Harman
COMMON Certified Application Developer - ILE RPG on IBM i on Power

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Reeve
Sent: Monday, May 22, 2023 5:23 PM
To: midrange-l@xxxxxxxxxxxxxxxxxx
Subject: Getting quality screen shots for documentation

I'm having trouble with low-quality screen shots in my printed (PDF)
documentation.

I have a big, high-resolution monitor for 132-column screen formats with
the Andale Mono font and use SnagIt to get full-screen images as .jpg's. I
don't do any post-processing (like stripping out colors). I drop the plain
jpg's into Madcap Software's "Flare" single-source authoring tool and get
HTML, PDF, and Word (to name a few). In HTML format, the images (1536 x
840 pixels) are good. In Word and PDF format, they're not good at 660 x
355 pixels.

The Word and PDF quality was fine when I used Client Access. The
degradation in image quality was immediately obvious when the Java-based
emulators took over--it was a gut punch and the only time I remember the
replacement product being worse than the original (and I used WDSC). I had
a flashback to the days I was forced to use a Decision Data 5250 knockoff.

I'd be grateful to hear how others deal with image quality issues (short of
installing Client Access on a Windows 10 box, or maybe with a Win 7 VM).
I'm considering 3rd party emulation and Photoshop-type applications.

Thanks!

-rf
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