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At an employer many years ago, they absolutely HATED software maintenance with a passion - "It's just an annuity for vendors!".

At one point, I managed to talk them into a 3-year agreement for Infinium payroll that gave us a really good discount. I think the original cost was about $35k/year (this was in the mid 2000's). All was great until renewal came up for year 4. Then, the <stuff> hit the fan as there were 3 years of increases rolled into that new rate - on top of our pre-paid discount from the original deal.

I had warned them of that and pointed out the original savings. Almost didn't get it renewed until our VP of Accounting/Payroll and I pointed out the issues of possibly not making payroll if there were an issue.

Roger Harman
COMMON Certified Application Developer - ILE RPG on IBM i on Power


-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Brad Stone
Sent: Wednesday, May 17, 2023 11:54 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: SWMA Costs

On Wed, May 17, 2023 at 1:18 PM Rob Berendt <robertowenberendt@xxxxxxxxx>
wrote:

Brad is underplaying the inflation.


Sorry if I came across that way. The inflation, to be blunt, is
ridiculous. Just didn't want to get "political".


More and more people are locking into 3 year prices because of inflation.
A savings of 2% turned out to be a lot more.
If he would have locked in at the 700/year price with a 2% discount that
would have been 686/year or $2,058 for 3 years.
While (700+770+890) = $2,360. (2360 - 2058)/(2360) is a 13% discount. And
no discussion with management every year about a budget change..
OTOH there's the whole financing of cash flow...


When did they offer this 2%? 2020? I don't remember ever being told about
it. But, I did get the letter saying that they were raising prices because
of inflation. I think I shared it with you, Rob. After reading this,
though, maybe you meant I was underplaying the 2% discount vs inflation?
Or I could see how maybe both. Then again, I have a hard enough time
getting an invoice each year from IBM for SW/HWMA.. It's like pulling teeth.

Now, what about if you go off the platform? Refund for the years you won't
use? Probably not.

What if you swap hardware? Does it carry over? Hard to say for sure.
I'd guess some sort of extra fee if it does that kills the 2%.

What about after the 3 years is up? Will they sneak in some sort of other
fee for those that took "advantage" of the 2% for the next payments?

I was just looking at the downsides of paying ahead of time... No one has
a crystal ball, but these days I think it's easy to see where things are
going. Pay now or pay later.

Maybe we'll get a bigger discount in the future if we pay in CBDC.
(*running and hiding*).




On Wed, May 17, 2023 at 1:04 PM Buzz Fenner via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

I'm looking at two proposals for hardware/SWMA support; one for one year
and another for 3-year. The 3-year is a 2% savings which isn't quite what
we used to save, but it would lock in the cost over 3 years.

My question is for those of you who pay annually, have you seen any
noticeable year-over-year rise in the support contract cost?

--
Buzz Fenner, Information Systems Administrator
+1 (870) 930.3374 bfenner@xxxxxxxxxxxxxxxx<mailto:
bfenner@xxxxxxxxxxxxxxxx


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