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The internal address of your IBM i is probably different than your external address. Hence why you have to use a VPN to get to it.
Let's say your internal address is 10.10.x.x and the external address of your web service is 208.a.b.c
There are a few solutions.
1 - Put some sort of proxy in between which receives requests for the external address of 208.a.b.c and routes them to your internal address of 10.10.x.x
2 - Have a firewall NAT the external address of 208.a.b.c to your internal address of 10.10.x.x but ensure it only allows certain ports to get through.
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