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Question. Did you update the key on your server? If not, it thinks it has expired when the new key that is waiting to be applied is valid.
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From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Rob Berendt
Sent: Monday, September 26, 2022 5:55 AM
To: midrange400 midrange400 midrange400 <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: How to resolve CPF8C37: Service requester does not have IBM maintenance agreement.
I am doing a sndptford on a M* ptf.
I am getting the message from the subject line. I don't think this is true however how do I check to find out what may be giving IBM that impression?
My Update Access Key is good well into next month.
According to ESS:
6948C95 Hardware Maintenance Expiration: 2023-05-31
Service start date:2021-05-24
Service end date:2023-05-31
Service level description:On-site Repair,ORT=SD,24x7 Agreement start:2020-06-01 Agreement end:2023-05-31 Term end:2023-05-31
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Re: How to resolve CPF8C37: Service requester does not have IBM maintenance agreement., (continued)
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