× The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.

When you deal with as many customers and differing systems that folks like
Brad, myself, IBM support, and several others on the list do, (as opposed
to a single reasonably educable user community like you deal with) you get
to understand that the lowest common denominator must be the most basic set
up. Then as the users (customer) gets more sophisticated due to the
gentle education you give them, you can ratchet up the configuration

When some users see *PND next to a job log they think it's in any state but
a usable one. Does not make it true, just the perception then fires off a
support call. Then we spend the next 10 minutes explaining why it's not a

Sometimes it's just not worth it.....

Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects

Why does the size or sophistication of the customer matter then? It would
make it easier because WRKJOB option 10 would always work. Job active or
not. (Unless the job is older than the time in GO CLEANUP).

As an Amazon Associate we earn from qualifying purchases.

This thread ...


Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2023 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.