RE: Finally trying to straighten out my connection to IBM Support -- MIDRANGE-L

It seems to be an international problem ... I had the same problem!

Mit freundlichen Grüßen / Best regards

Birgitta Hauser

"Shoot for the moon, even if you miss, you'll land among the stars." (Les
Brown)
"If you think education is expensive, try ignorance." (Derek Bok)
"What is worse than training your staff and losing them? Not training them
and keeping them!"
?Train people well enough so they can leave, treat them well enough so they
don't want to.? (Richard Branson)

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Brad
Stone
Sent: Freitag, 21. Januar 2022 22:22
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: Re: Finally trying to straighten out my connection to IBM Support

I have the same issues.. only it's twice a year for HW and SWMAs.. :) My
contact seems to always retire/move/quit.

On Fri, Jan 21, 2022 at 3:21 PM Jack Woehr via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

Amazing. My account got fixed. For the first time in years I'm able to
log into IBM Support.
I feel like a New Nerd.
Thanks, Jose, of IBM Salesforce Support.

On Fri, Jan 21, 2022 at 8:41 AM Jack Woehr <
jwoehr@xxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

Well, I phoned today after being unable to access the support portal
for at least a year and they pointed me to mysphelp@xxxxxxxxxx

I received notice that a case has been created.

We'll see how this works out!

--
Jack Woehr, IBM Champion 2021
<
https://www.youracclaim.com/badges/528d23d6-087f-4698-8d17-d59688106ac
4/public_url

Absolute Performance, Inc.
12303 Airport Way, Suite 100
Broomfield, CO 80021

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