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  2. MIDRANGE-L
  3. January 2022

Re: Finally trying to straighten out my connection to IBM Support

Over the years, I have periodically been astounded (perhaps unjustly so, I
should have suspected) how much time and effort an engineer expends
interacting with Big Blue.

It's a very complex subject. Perhaps I should offer a course at the local
community college, "Investing the Blue Citadel: Managing Your Relationship
with IBM" :)

On Fri, Jan 21, 2022 at 2:22 PM Brad Stone <bvstone@xxxxxxxxx> wrote:

I have the same issues.. only it's twice a year for HW and SWMAs.. :) My
contact seems to always retire/move/quit.

On Fri, Jan 21, 2022 at 3:21 PM Jack Woehr via MIDRANGE-L <
midrange-l@xxxxxxxxxxxxxxxxxx> wrote:

Amazing. My account got fixed. For the first time in years I'm able to
log
into IBM Support.
I feel like a New Nerd.
Thanks, Jose, of IBM Salesforce Support.



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