<snip>
Where on their web site?
</snip>
That's kind of the point. :-)

I did find further instructions in the email that I missed. I'll try muddling through this. The first link seems pretty detailed.

<snip>
*************************************************
Your contact information does not match.
Here are the instructions that you need to follow in order to get correct call home and community user data:
https://www.ibm.com/support/pages/node/6492597
-
Please update the call home information on your server/partition to match one of the community users in https://www.ibm.com/mysupport/s/?language=en_US
From a command line, type wrkcntinf
2. Work with local service information
2. Change service contact information
Make sure to page all of the way down (5-7 times) to update all of the fields including "Electronic mail addresses"
-
OR create a user in the community that matches the call home info.
-
This will enable you to view, open, close and update cases that call home and we can provide a better support experience.

*****************************************************************

Rob Berendt

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