×
The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.
<snip>
Where on their web site?
</snip>
That's kind of the point. :-)
I did find further instructions in the email that I missed. I'll try muddling through this. The first link seems pretty detailed.
<snip>
*************************************************
Your contact information does not match.
Here are the instructions that you need to follow in order to get correct call home and community user data:
https://www.ibm.com/support/pages/node/6492597
-
Please update the call home information on your server/partition to match one of the community users in
https://www.ibm.com/mysupport/s/?language=en_US
From a command line, type wrkcntinf
2. Work with local service information
2. Change service contact information
Make sure to page all of the way down (5-7 times) to update all of the fields including "Electronic mail addresses"
-
OR create a user in the community that matches the call home info.
-
This will enable you to view, open, close and update cases that call home and we can provide a better support experience.
*****************************************************************
Rob Berendt
This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact
[javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
midrange.com
