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IBM Hardware Field Support Services in the following countries and regions will transition to a new Support site on 20 June 2021 at 3:59 UTC
As our support transformation continues, IBM has replaced the Service Request tool with a new Support site that some of you may already be using for your software products. Now, it's time for the hardware products to transition on a region-by-region basis.
Until the worldwide transition is complete, you may need to obtain support for your hardware products that are physically located in certain countries or regions with IBM Service Request, and for others on the new IBM Support Site.
This document provides you with the following information:
Transition schedule
Learn about the new IBM Support site
Frequently asked questions (FAQ)
https://www.ibm.com/support/pages/node/1078107
Thank You
_____
Paul Steinmetz
IBM I Power9 Administrator
Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071
610-826-9117 Work
610-826-9188 Fax
610-349-0913 Cell
610-377-6012 Home
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