I had the same issue.
Yes and Yes, users have it locked and you must have them shutdown ACS.
I install the new version to a new location, for testing purposes.
Once all confirmed working ok, I either copy or install to the current location, done at night when no users are on.
If a user didn't sign off, and locks exist, I then end their session.
Paul
-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces@xxxxxxxxxxxxxxxxxx> On Behalf Of Bob Cagle
Sent: Thursday, August 13, 2020 11:32 AM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxxxxxxxx>
Subject: ACS Update - can't copy acsnative.dll - file is open in another program
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Anyone else ever see this when updating ACS? I download the zip file and extract it to my Downloads directory, and then copy and paste the whole directory over to my Public install location and choose "replace all".
It's an easy enough process, but seems like every time I get the message "Folder In Use": Action can't be completed because the folder or a file in it is open in another program.
This time I've tracked it down to acsnative.dll in the \Start_Programs\Windows_x86-64 folder. Every other file copied fine, but I was forced to skip this one.
Is this because I have users active at the moment? Do I need to have everyone shutdown ACS in order to do this update?
Thanks
Bob Cagle
IT Manager
Lynk
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