Re: Retrieve screen history in ACS...

On Mon, Jan 28, 2019 at 2:47 PM Robert Rogerson <rogersonra@xxxxxxxxx> wrote:

What we trying to accomplish is a document which shows the steps/screens
a user took in order to accomplish a task. So yes, we do want images
(in one form or another). What I've found from you and Vern is that it
is possible although manual steps are required.

This may be acceptable but a fully automatic solution would be even better.

Obviously, if you can get some kind of (automatic) history from ACS
itself, and you find a way to make it suit your needs, then that is
the most desirable solution.

But if that cannot be accomplished, you may want to look at external
recording software (free and low-cost ones are available), to make
little video clips. The recording would have to be initiated before
the user does their first step and stopped after they do their last
one, but at least they wouldn't have to tediously take a screenshot
after every single step.

If you are trying to create static documentation (and don't want the
whole video), you could in principle grab stills from the video.

Just an idea.

John Y.