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From IBM:

Rob,

The HMC survey site is managed by an IBM partner.

Are you stating the web page didn't load?

Is your PC able to open the page? or is that site blocked by your PC?

The survey is designed to launch a NEW request (outside HMC web
interface)

details of the NPS survey can be found here
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Power%20Systems/page/HMC%20V8%20R8.7.0%20SP1%20Enhancements/comment/bdd86d52-695b-479b-92cf-af541415237e

By default you will get an automatic request
Enhancement has been added to collect On-premise Net Promoter Score (NPS)
for Power Systems. See What, why and more about Net Promoter Score for
details on NPS. Each user will get a pop-up survey for the systems they
can access, based on the system type. The initial pop-up will be after 30
days and once every 180 days from then on.

more back ground can be found here

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Power%20Systems/page/What,%20Why,%20How%20and%20more%20about%20Net%20Promotor%20Score

I hope this answers your questions about HMC NPS survey

Thank you


Rob Berendt

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