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One of my clients is asking IBM for extended support quotes. One number was
$6,000 per quarter. Up front. On a call back basis only.
Did I mention that they just installed the April, 2016 cumulative PTF?
Paul Nelson
Cell 708-670-6978
Office 409-267-4027
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Jerry
Draper
Sent: Monday, March 19, 2018 12:50 PM
To: Midrange Systems Technical Discussion
Subject: V7R1 service withdrawal; upgrade to V7R3
So, what does this really mean for customers staying with v7R1?
If they have a SWMA and they call IBM for support will they be denied?
or
Will they just have to pay more $$$ for service?
Thanks,
Jerry
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