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I had tons of trouble first setting up EIM since our network domain was not what the Windows team swore it was.


Even now, if a reboot doesn't fix an EIM problem, I test three PING commands:
ping hostname
ping hostname.domain
ping -a ipAddress

And all three have to come back with the exact same fully-qualified hostname.




-----Original Message-----
From: Evan Harris [mailto:auctionitis@xxxxxxxxx]
Sent: Wednesday, March 01, 2017 2:43 PM
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Subject: Re: Single Sign On - EIM configuration questions and troubleshooting

one thing I remember from the docs and setting this up a couple of times:
the DNS lookup is pretty important.
It says to make sure that you have the name exactly correct, and that it is *case sensitive* If you are getting the IP address back instead of the fqdn maybe you want to check that part of the set up.



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