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  2. MIDRANGE-L
  3. February 2017

Re: Two good articles to read

On Wed, Feb 1, 2017 at 7:39 AM, DrFranken <midrange@xxxxxxxxxxxx> wrote:

Because the vendor would not accept that!!!! One of my customers said: "OK
We'll just buy a new copy then" and the vendor told them "Sorry you can't
you already are a customer and need to pay back maintenance." You can't
make this stuff up.



​That's just not right.

If I were the customer, I'd be raising holy heck on social media...

I'd go to the vendor's and/or COMMON conferences and talk to any potential
customers I could.

​Charles

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