RE: Attempt to load service pack for IBM i Access for Windows ends with "A system restart is pending, you must restart the computer before installing IBM i Access for Windows 7.1."

Rob,

From what I remember, this depends on the Windows OS version.

Starting with Win 7, iSeries Access for Windows will not install or update via network.
IBM suggests copy the entire Windows folder from your IFS to your desktop.
Y:\QIBM\ProdData\Access\Windows

Paul

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx
Sent: Wednesday, July 08, 2015 12:53 PM
To: Midrange Systems Technical Discussion
Subject: Re: Attempt to load service pack for IBM i Access for Windows ends with "A system restart is pending, you must restart the computer before installing IBM i Access for Windows 7.1."

Circumvention 1 failed with:
The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.


Rob Berendt
--
IBM Certified System Administrator - IBM i 6.1 Group Dekko Dept 1600 Mail to: 2505 Dekko Drive
Garrett, IN 46738
Ship to: Dock 108
6928N 400E
Kendallville, IN 46755
http://www.dekko.com





From: Pete Helgren <pete@xxxxxxxxxx>
To: Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
Date: 07/08/2015 11:21 AM
Subject: Re: Attempt to load service pack for IBM i Access for
Windows ends with "A system restart is pending, you must restart
the computer before installing IBM i Access for Windows 7.1."
Sent by: "MIDRANGE-L" <midrange-l-bounces@xxxxxxxxxxxx>



Circumvention 1 always worked for me.

Pete Helgren
www.petesworkshop.com
GIAC Secure Software Programmer-Java

On 7/8/2015 10:07 AM, rob@xxxxxxxxx wrote:

Start, All Programs, IBM i Access for Windows, IBM i Access for Windows
Properties
shows that I am currently at 7.1, SI50567.
I tried Check Service Level and it shows that I should be at SI56695. I
told it to proceed.
Several screens later I get a screen with the message:
"A system restart is pending, you must restart the computer before
installing IBM i Access for Windows 7.1."
I dutifully shutdown and try it again.
I get the same message.
Tried a google search for that message and the only hit I got was on a
Chinese wiki and google looks like they gave up on trying to translate
that.
I broke down the google search into
"system restart is pending" "IBM i Access for Windows"
and found APAR#: II14561

http://www-912.ibm.com/n_dir/nas4apar.NSF/c79815e083182fec862564c00079d117/6003b72afe84d2c9862576fd003c6d66?OpenDocument

I tried copying the stuff locally on the off chance that the note way at
the bottom about a different issue with a shared drive was the culprit.
That didn't help.
Going to try circumvention 1...


Rob Berendt