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Hi Chris -

On Fri, 22 May 2015 15:15:41 +0000, "Wyatt, Chris (BW-ROM)"
<chris.wyatt@xxxxxxxxxxxxxxxxxxx> wrote:

On the new printers, when tray 1 runs out, the printing stops and we get an error on the i.

My first thought is that the problem is in the printer itself ... that
within the printer's configuration the two trays are not considered to
have exactly the same kind of paper so the printer won't automatically
roll from one tray to another.

E.g. both are 8.5"x11" but one tray is "plain" and the other tray is
"special" or "letterhead" or even "unknown".

Ken
Opinions expressed are my own and do not necessarily represent the views
of my employer or anyone in their right mind.


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