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TRCCNN SET(*ON) TRCTYPE(*IP) run.
Because a URL is used- ssl1.tsysacquiring.net which could resolve to any of 6 IPs
I had to write RPGLE pgm, filtering out the 6 IPs
Sent the traces to TSYS for review.
Saw many RST in the traces, I know RST can be bad.
This issue repeated all day long.
Works for 20+ minutes
Fails
Recycle Curbstone,
Works for another 20+ minutes.
Fails

Currently, we had to shut down the CC system due to large amount of failures
Third party support was nill, if any.

Anybody, what might be the cause?
iSeries, DNS, Firewall, Curbstone, TSYS, Internet,

Paul

-----Original Message-----
From: Steinmetz, Paul
Sent: Friday, April 03, 2015 12:59 PM
To: 'Midrange Systems Technical Discussion'
Subject: Credit Card authorizations to TSYS having intermittant failures

Our Credit Card authorizations to TSYS has intermittent failures since 6:00 EDT this morning.
We use Curbstone Card.
When we checked with TSYS, they don't see an issue.
They don't see the failed transactions, which implies not getting there.
When we recycle, stop/start Curbstone, works for a while, then no response.
Currently down.

Source of issue unknown.
iSeries, Curbstone, network, Internet.

Any help deeply appreciated.

Thank You
_____
Paul Steinmetz
IBM i Systems Administrator

Pencor Services, Inc.
462 Delaware Ave
Palmerton Pa 18071

610-826-9117 work
610-826-9188 fax
610-349-0913 cell
610-377-6012 home

psteinmetz@xxxxxxxxxx
http://www.pencor.com/




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