Seems your company could offer your customers just such a service so
that both sides could be aware of the risk/benefit.
Ah, maybe that's an old topic.
-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Birgitta Hauser
Sent: Tuesday, March 31, 2015 11:17 PM
To: 'Midrange Systems Technical Discussion'
Subject: AW: Do you compile production programs for debug?
I'm working for a small software house and for me it's a huge problem that our programs are delivered without debug.
Independent how good your programs are tested there are always customers with "special" data and "special" situations.
Instead of simply starting a team viewer session and debugging the program on the customer's machine with "live" data in the problematic situation, we need to try to rebuild the situation in our test environment, which may take a bunch of time and even after we are still not sure if we could reconstruct the problematic situation.
... IMHO it's a huge waste of time.
I'd beg my manager would allow we can deliver our programs with debug (beginning with 6.1 it is even possible to secure debugging with a
password!)
Mit freundlichen Grüßen / Best regards
Birgitta Hauser
"Shoot for the moon, even if you miss, you'll land among the stars." (Les
Brown)
"If you think education is expensive, try ignorance." (Derek Bok) "What is worse than training your staff and losing them? Not training them and keeping them!"
-----Ursprüngliche Nachricht-----
Von: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] Im Auftrag von Dean Eshleman
Gesendet: Tuesday, 31.3 2015 20:44
An: Midrange-L Mailing list xxxx
Betreff: Do you compile production programs for debug?
One of our developers asked why we don't compile our production programs for debug. Their thought was, it would make it easier to debug a production process when there was a problem. Currently, when we have a production problem the developer tries to recreate it in a test environment. If they can recreate it, they can debug it there. In the rare circumstance they can't recreate it, we do recompile the program for debug and put it into production. Currently, our developers do not have authority to debug production jobs. A few admin types have this authority, so it can be done.
Anyway, what do other people do. Do your production programs that you write and use in house contain debug information? Are there any negative side effects of doing that? Does it impact performance in any way? TIA
Dean Eshleman
Software Development Architect
Everence Financial
1110 North Main Street
PO Box 483
Goshen, IN 46527
Phone: (574) 533-9515 x3528
www.everence.com<
http://www.everence.com/>
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