RE: userid disabled, ** this is probably a dumb question

["Musselman, Paul" <pmusselman@xxxxxxxxxxxxxxxx>]

If you're using Client Access and your password recently changed it used to try several times to connect with the old password-- locking you out quite nicely!  The newer versions are usually happy using the old credentials until you try to make a new connection-- then it asks if you want to provide alternate credentials...  I don't know if your connection using crystal reports would try to use old credentials over and over and over again or not.

Paul E Musselman
PaulMmn@xxxxxxxxxxxxxxxxxxxx

.

-----Original Message-----
From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Hoteltravelfundotcom
Sent: Monday, September 15, 2014 10:19 AM
To: Midrange Systems Technical Discussion
Subject: Re: userid disabled, ** this is probably a dumb question

ok thanks, i cant login to see the history logs but will do so once this is
resolved.

On Mon, Sep 15, 2014 at 10:15 AM, Chris Bipes <chris.bipes@xxxxxxxxxxxxxxx>
wrote:

> Best to look in the history log to see what service disabled your
> profile.  Perhaps your profile was disable by something else and sent the
> running CR a loop.
>
> And no question is a dumb question, except the unasked question.
>
> If you don't know how to look at the logs, ask here and we will help.
>
>
> Chris Bipes
> Director of Information Services
> CrossCheck, Inc.
>
> -----Original Message-----
> From: MIDRANGE-L [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of
> Hoteltravelfundotcom
> Sent: Monday, September 15, 2014 7:11 AM
> To: Midrange Systems Technical Discussion
> Subject: userid disabled, ** this is probably a dumb question
>
> this is confusing. here is what happened. last night i was working on
> Crystal reports which
> are connected to the ibm i.
>
> suddenly the cr got hung. would not show records or do anything.
>
> i tried a different cr and got a message that my id was disabled.
>
> now my question, could the first cr have caused this? the disabling?
>
> being it was sunday night, 9.30pm, I don't think the operator is on site
> this time.
>
> I just want to verify that perhaps the cr was in some sort of black hole
> and was trying to login more than 3 times and caused the disable.
>
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