Re: Knowledge Center "Hmmm."

Well then I am not alone. The KC certainly needs some 'spit shine' among other things. Far too frequently as mentioned the inbound searches from older release point to the wrong stuff.

One of my 'favorites' is when the search list in KC is the same result over and over and over and .....

I do agree that often I do 'open in new tab' and am doing that more and more with this thing that is one way to avoid getting 'stuck' in there.

I think what makes me shake my head even more is when I google a feature code for example, and google gives me a link to the KC. The link I get is a valid hit but not exactly what I wanted. Searching the KC for that very feature code however returns no results. #FAIL

- Larry "DrFranken" Bolhuis

www.frankeni.com
www.iDevCloud.com
www.iInTheCloud.com

On 7/24/2014 12:55 PM, CRPence wrote:

On 24-Jul-2014 10:36 -0500, DrFranken wrote:

Has anyone else noticed that now when you do a Google search and the
link you select points you to the IBM Knowledge Center that you can
no longer use the back button to return to your Google search?

I had not; probably because I always use the open-in-new-tab to leave
my [typically google] search results page to remain available for more
perusing; possibly clicking to open other links in their own tabs. And
having just now tested, I do not see the described effect. I am using
Fx 26.0 however.

Suspicious that maybe the effect could be limited only to redirects
[from older InfoCenter links] I tried clicking on a URL from an archived
midrange message, and indeed I see the noted effect for the loss of the
back-button function. For reference, I clicked on:
<http://publib.boulder.ibm.com/infocenter/iseries/v5r4/index.jsp?topic=/rzatk/MATMATR.htm>


My big complaints are that the KC overrides the built-in capabilities
of the browser [at least from its _search-results_ pages]; notably,
replacing the expected behavior of open-in-new-tab. If I use the
browser hotkey feature to open a link in a new-tab [against a link
presented in a KC search-results page], the KC overrides the expected
behavior and instead just opens the link in the same tab. Extremely
*annoying* to me! If instead I use the browser right-click on a link
presented in the KC search-results, instead of the browser options that
I expect to appear in the dialog box [i.e. open in new tab, window, or
private window, etc.], I get some KC-specific capabilities presented
[i.e. open in new tab, new tab (content only), save... ].

I had gotten quite comfortable with, accustomed to, the InfoCenter;
perhaps my view of the IC was that I actually came to like it. Why they
could not have just left InfoCenter there for the prior releases, I can
not comprehend. Their attempts at redirection into the new KC are quite
the gamble, and the KC search capabilities against the older releases
were clearly never tested; often I can not find anything in the old
releases, even with searches I knew worked in InfoCenter.

Yes you can RIGHT click the back button and select your search from
there to get back but this seems annoying to me that they try to
'trap' you in the KC.

Fx allows click-n-hold as well as right-click to present the list of
past pages.

When I click on an InfoCenter link that redirects me into the
KnowledgeCenter, I lost both the functionality of a back-button for
clicking [becomes gray to indicate inactive] and the history behind the
back-button [such that I can neither click-and-hold nor right-click the
back-butoon, to produce the history of pages; history that should
include my google search].

This seems like a recent thing. Behavior is the same in Chrome and
IE.

Very little I like about the KnowledgeCenter. My first attempt to
discuss my disgust with the how that replacement for InfoCenter [did not
really] work, was on the NonTech list; figuring the topic was not valid
for the technical list. But for some reason I am unable\no-longer to
post to that list. So I have used this topic to reply and commiserate.