Re: Who is our account administrator, and how do we get customer numbers added to it?

Rob, believe your primary bp would do that.


On Thu, Jul 18, 2013 at 7:17 PM, Sam_L <lennon_s_j@xxxxxxxxxxx> wrote:

Been through that but I don't remember how... I suspect I had to get
the BP or IBM to make me an administrator. I do remember removing
several former employees, at least one of who was an administrator.

Sam

On 7/18/2013 8:47 AM, rob@xxxxxxxxx wrote:

When I go to the dreaded IBM Support Portal at
https://www-947.ibm.com/support/entry/portal/Overview

and then pick Services administration
https://www-947.ibm.com/support/entry/myportal/myservprofsystems

I have a couple of areas. Basically "My service profile" and
"Administrator". These areas allow me to assign customer numbers,
systems, etc. We have three active customer numbers. Apparently I am

not

the "Administrator". Perhaps my boss is (I have bcc'd him on the
message). I also have a fear that our administrator is an employee who
has left the company. How do I determine who this administrator is?


Rob Berendt

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