Chuck,
The job log shows they are defined, but not installed. Thank you.
Phil Sattler
North American Information Technology Services (NAITS)
DENSO INTERNATIONAL AMERICA, INC.
Tie: 5000-7733
Office: (248) 372-7733
Fax: (248) 213-2469
CRPence
<CRPbottle@yahoo.
com> To
Sent by: midrange-l@xxxxxxxxxxxx
midrange-l-bounce cc
s@xxxxxxxxxxxx
Subject
Re: OVRPRTF to PDF
06/25/2013 03:04
PM
Please respond to
Midrange Systems
Technical
Discussion
<midrange-l@midra
nge.com>
As with the original issue for which a review of the spooled joblog
was suggested for the failing request, the same recommendation applies
to the joblog of the CHKPRDOPT for the apparent non-failing request. In
this case, review all of the data\messages immediately following the
start of the CHKPRDOPT request message until the final logged message
CPC0C20 "No errors detected by CHKPRDOPT." Was there a prior CPI0C28
logged?
As was noted in the archive message link, the CHKPRDOPT can complete
without any apparent /error/ [i.e. no Escape message], yet the logged
details might imply the product is not installed; e.g. see my comment
that 'The logged diagnostic preceding the completion\indication of "no
errors" suggests that the "product loads" of the LPP option are "only
defined".' In that archived message the apparent effect of the
CHKPRDOPT was to *first* log diagnostic CPI0C28 "All product loads
checked are only defined." before concluding that the product was not
in-error. That message further states in its "Cause" that "No previous
messages were sent because DETAIL(*BASIC) was specified on the Check
Product Option (CHKPRDOPT) command. Each product load that was checked
is not installed." The output described as presented by the WRKLICINF
request seems to confirm that the product is *not installed* just like
the Check Product Options may have revealed.
Note: If actual message identifiers were included in the discussions,
e.g. if the linked\archived message had included the message identifier
for the "Required product option not available.", then finding similar
discussions involving that same issue are much simpler and can effect
much more encompassing results. Searching only on the English text of
the message for example, will assist to locate a prior incident for
which the same English text had been recorded, but excludes incidents
encountered in other languages [installed on the server]... even if
those discussions had actually been conducted in English. The actual
spooled joblog for a LOG(4 0 *SECLVL) will contain those message
identifiers and all of the text, *plus* the /context/ of each message is
included, thus likely identifying what was the request and which
programs\procedures communicated those messages.
So FWiW, perhaps there is some value in documenting what was the
message identifier which was described only with the effective text
"product 5761TS1 option 01 is not available.", as described in the
message quoted below; like should have been done for the text "Required
product option not available." as shown in the archived message.
Regards, Chuck
On 25 Jun 2013 12:01, PHIL_SATTLER@xxxxxxxxxxxxxx wrote:
I ran the job log. It says that product 5761TS1 option 01 is not
available. Yet when I take the command CHKPRDOPT, it says "No
errors detected by CHKPRDOPT." When I display installed licensed
programs, I don't see it.
I need to check this out. Thank you for your help.
CRPence on 06/25/2013 12:04 wrote:
<<SNIP>>
Issue a DSPJOBLOG OUTPUT(*PRINT) and then review all of the
spooled data\messages immediately following the start of the
failing request message until the logged CPF4182.
For possible reference, for whatever is likely to be determined
to be the preceding [diagnostic] message(s):
http://archive.midrange.com/midrange-l/201101/msg00110.html
<<SNIP>>
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