×
The internal search function is temporarily non-functional. The current search engine is no longer viable and we are researching alternatives.
As a stop gap measure, we are using Google's custom search engine service.
If you know of an easy to use, open source, search engine ... please contact support@midrange.com.
I'm too chicken to run without hardware maintenance also. And I've still
got shrapnel from breaking plastic in the bottom of my tape library. I
too have had IBM replace back planes, etc. I've had problems where I just
knew it would take a PTF but they insisted on replacing hardware.
On the other hand, I really don't think that hardware maintenance covers
fire and flood, which were a couple of concerns mentioned by the good Dr.
I question whether slinging conveyor belts are also covered.
IBM does have an attitude of gratitude when it comes to long term
maintenance customers. You can't push the issue but a SNDSRVRQS *TEST can
often be enough to have a CE come onsite to tweak some little thing. Helps
to offer soda, bring back lunch, etc. Little stuff that goes a long way.
Rob Berendt
This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact
[javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
midrange.com
