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That sounds like the user profile and/or device ID were disabled. Remember we are talking about IDs in Storage tools, not IBM i. If you can navigate into SST and get to the IDs you should be able to reset them. IBM would be able to guide you through it with no problem.

Jim Oberholtzer
Chief Technical Architect
Agile Technology Architects

On 4/2/13 11:49 AM, Jack Kingsley wrote:
You could always try deleting what you have, then recreating it. Be
advised that the name you give it will end up being added to your local
host table file on your pc.


On Tue, Apr 2, 2013 at 12:47 PM, John McKee<jmmckee@xxxxxxxxxxxxxx> wrote:

>Icon was created a long time ago, and it worked until about two weeks
>back. Since both ends can be pinged from another pc and they can ping
>each other, this doesn't look like hardware. No indication of a
>software change.
>
>Guess I will call IBM in a bit.
>
>John McKee
>
>On Tue, Apr 2, 2013 at 11:41 AM, Jim Oberholtzer
><midrangel@xxxxxxxxxxxxxxxxx> wrote:
> >You can always call IBM, that's what you pay SWMA for, that said, if you
> >have the Operations Console code loaded on you PC, and a physical
> >connection to the LAN console port then you should be able to use the
> >icon to create a connection. That dialog is reasonably simple although I
> >can understand some confusion the first time through.
> >
> >Pete's note are very good to describe what's going on.
> >
> >Jim Oberholtzer
> >Chief Technical Architect
> >Agile Technology Architects
> >
> >On 4/2/13 11:35 AM, John McKee wrote:
> >>>From my pc, as well as LAN console, I can ping the address 10.50.1.12
> >>on Configure Service Tools LAN Adapter.
> >>
> >>I'm still confused. Boss suggests calling IBM. That seems like a
> >>waste of time - unless something on the computer is broken. Which
> >>doesn't appear to be the case.
> >>
> >>John McKee
> >>
> >>On Tue, Apr 2, 2013 at 10:29 AM, Pete Massiello - ML
> >><pmassiello-ml@xxxxxxxxxxxx> wrote:
> >>> >The LAN Console is established in SST/DST, and not using Devices in
>IBM i. Therefore, you need to go into SST and configure the console. The
>address that you configure is the TCP/IP address for the LAN Console
>Ethernet port on your PowerSystems machine. If this is running, you should
>be able to ping this from the PC you are connecting from. Is the PC
>directly connected to this port or goes through a switch, you should still
>be able to ping it.
> >>> >
> >>> >The address below of .120 is your PC, and the .12 is the adapter on
>your Powersystems that you are using for LAN Console.
> >>> >
> >>> > Pete
> >>> >
> >>> >--
> >>> >Pete Massiello
> >>> >iTech Solutions
> >>> >http://www.itechsol.com
> >>> >http://www.iInTheCloud.com
> >>> >
> >>> >
> >>> >
> >>> >
> >>> >-----Original Message-----
> >>> >From:midrange-l-bounces@xxxxxxxxxxxx [mailto:
>midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John McKee
> >>> >Sent: Tuesday, April 02, 2013 11:23 AM
> >>> >To: Midrange Systems Technical Discussion
> >>> >Subject: Re: iSeries Operations Console
> >>> >
> >>> >I think I found it. I am looking at a screen titled Configure
>Service Tools LAN Adapter
> >>> >
> >>> >Internet address is 10.50.1.12
> >>> >
> >>> >WShich confuses me, as pc has IP of 10.50.1.120
> >>> >
> >>> >Subnet mask on the display is 255.255.255.0
> >>> >
> >>> >John McKee
> >>> >
> >>> >On Tue, Apr 2, 2013 at 10:10 AM, Jack Kingsley<
>iseriesflorida@xxxxxxxxx> wrote:
> >>>> >>In SST.
> >>>> >>
> >>>> >>
> >>>> >>On Tue, Apr 2, 2013 at 11:08 AM, John McKee<jmmckee@xxxxxxxxxxxxxx>
> wrote:
> >>>> >>
> >>>>> >>>>From the pc that >has< functioned as the console, I can ping the
>i.
> >>>>> >>>Can also ping the pc from the i. Can also ping the console pc
>from
> >>>>> >>>my pc.
> >>>>> >>>
> >>>>> >>>System value QCONSOLE is DSP04. That device is VARY ON PENDING.
> >>>>> >>>
> >>>>> >>>Where is lan console IP address stored?
> >>>>> >>>
> >>>>> >>>John McKee
> >>>>> >>>
> >>>>> >>>On Tue, Apr 2, 2013 at 9:53 AM, Jack Kingsley
> >>>>> >>><iseriesflorida@xxxxxxxxx>
> >>>>> >>>wrote:
> >>>>>> >>> >Can you ping the adapter IP address that you have set for lan
>console.
> >>>>>> >>> >
> >>>>>> >>> >
> >>>>>> >>> >
> >>>>>> >>> >On Tue, Apr 2, 2013 at 10:47 AM, John McKee
> >>>>>> >>> ><jmmckee@xxxxxxxxxxxxxx>
> >>>>> >>>wrote:
> >>>>>> >>> >
> >>>>>>> >>> >>Boss gave me screen shots and instructions for getting the
>console
> >>>>>>> >>> >>started. It won't work. Hasn't for a couple of weeks.
> >>>>>>> >>> >>
> >>>>>>> >>> >>Click on "connect" and nothing seems to happen.
> >>>>>>> >>> >>
> >>>>>>> >>> >>Simple question to start:
> >>>>>>> >>> >>
> >>>>>>> >>> >>What is device that is used? Makes me think something is
>varied off.
> >>>>>>> >>> >>
> >>>>>>> >>> >>John McKee
> >>>>>>> >>> >>--
> >
> >--


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