Maybe have him try using the free mochasoft 5250 client to see what that does just as a test - it would eliminate the issue being in Client Access
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Thomas Garvey
Sent: Wednesday, January 16, 2013 12:23 PM
To: 'Midrange Systems Technical Discussion'
Subject: RE: UpperCase ONLY?
He has no knowledge of keyboard mapping but, how would that be done? You think someone would have changed the keyboard map for every letter in the alphabet to force uppercase even when in lower shift, then saved that map file (.kmp) and distributed it to everyone? I see no method that makes that happen with a simple entry for the keyboard. Every key would have to be changed, I think. That's a lot of work and they'd have to remember to install that map file, and have it selected, whenever a PC is replaced, or someone uses their home laptop, etc.
Yikes.
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Paul Nelson
Sent: Wednesday, January 16, 2013 11:15 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: UpperCase ONLY?
Is it possible he has his keyboard mapped to translate lower case to upper, or could he be holding the shift key while pasting?
Paul Nelson
Cell 708-670-6978
Office 512-392-2577
nelsonp@xxxxxxxxxxxxx
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Thomas Garvey
Sent: Wednesday, January 16, 2013 11:13 AM
To: 'Midrange Systems Technical Discussion'
Subject: RE: UpperCase ONLY?
This is a green screen RPG program with a display file having an entry field. That field allows lowercase entry. There's nothing wrong with the program. It's more than ten years old and works for dozens of clients, except this one.
-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Rich Loeber
Sent: Wednesday, January 16, 2013 11:05 AM
To: Midrange Systems Technical Discussion
Subject: Re: UpperCase ONLY?
If you are copying it into a command prompt, make sure you surround the
character string with single quotes. If it is a command prompt, change
the parameter on the command to allow for mixed characters.
Rich Loeber - @richloeber
Kisco Information Systems
[1]
http://www.kisco.com
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On 1/16/2013 12:00 PM, Thomas Garvey wrote:
Anyone run into this before?
I have a client that is using Client Access and to which we provide a software access code, which includes lowercase characters. However, when he copies the value (which we give him) to the clipboard and pastes it into the entry value of the green screen program (which we provide), it converts it to all uppercase. The fault is NOT in the program because the entry field allows lowercase. Caps Lock is NOT on.
Is there some setting in Client Access that autoconverts all keyboard entry into uppercase?
Thanks,
Thomas Garvey
References
Visible links
1.
http://www.kisco.com/
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