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  3. October 2012

Re: Spool file goes to SAV, but doesn't print

I changed mfr type/model to *HP5SI. Left driver as IBMSNMPDRV. I am
locked out of the printers as our local Xerox person has changed the
passwords. But, I believe that SNMP is enabled. Other printer I have
set up have worked.

Twelve days to go. That countdown clock above the cafeteria is not
giving me any comfort.

John McKee

On Thu, Oct 18, 2012 at 4:43 PM, franz400 <franz400@xxxxxxx> wrote:
the 2nd link i sent before, to Xerox support has instructions for activating
snmp on printer if not already active...
jim

----- Original Message -----
From: "John McKee" <jmmckee@xxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Thursday, October 18, 2012 1:41 PM
Subject: Re: Spool file goes to SAV, but doesn't print


So, which driver is "better" HPPJLDRV or IBMSNMPDRV? The second shows
thw snmp driver, while the first shows th pjl driver.

John McKee

On Wed, Oct 17, 2012 at 9:25 PM, franz400 <franz400@xxxxxxx> wrote:
reading the 2nd link from Xerox, it is also recommend hp5si and the user
defined option *IBMSHRCNN

I always do the timeout increase, although in my experience that is more
about long reports timing out.
I would not rule out something outside system, like a bad switch port or
ethernet card in printer. .
Jim Franz




----- Original Message -----
From: "John McKee" <jmmckee@xxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Wednesday, October 17, 2012 10:03 PM
Subject: Re: Spool file goes to SAV, but doesn't print


The first link says to use HP5SI, yet the IBM page I found with Google
states *HP5. I know there are different versions of the IBM page.
What is the difference between HP5 and HP5SI?

Somehow, I got the idea that the first model listed was "better". The
weird problem happened twice last week, but is sporadic. I was wonder
if printer had gone to sleep and took "too long" to wake up, and
somehow managed to send status back to the i that was misleading.
Printer not quite ready, so output not buffered to internal HD and i
determines report was printed when output got discarded. Not
understanding the consequences of making this change, I changed the
inactivity timeout from default of 170 to 300.

Fun, fun, fun.

John McKee

On Wed, Oct 17, 2012 at 8:22 PM, franz400 <franz400@xxxxxxx> wrote:

check this post in 2011 - recommends diff config
http://archive.midrange.com/midrange-l/201103/msg01082.html

however - thius is a whole diff solution from xerox support
www.office.xerox.com/support/dctips/dc04cc0341.pdf

jim franz

----- Original Message -----
From: "Dan Kimmel" <dkimmel@xxxxxxxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Wednesday, October 17, 2012 12:21 PM
Subject: RE: Spool file goes to SAV, but doesn't print


Spool file goes to SAV without printing when the print writer throws
an
error. Look at the print writer job log for the error. Usually it's
an
unescaped invalid character in the print stream or something to that
effect, though it can be an error thrown by the printer or the SNMP
server
on the printer.


-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx
[mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John McKee
Sent: Wednesday, October 17, 2012 11:08 AM
To: Midrange Systems Technical Discussion
Subject: Re: Spool file goes to SAV, but doesn't print

Not sure what yoou mean by "other side of a WAN connection". Do you
mean
going through a firewall? If so, then the answer is no.

Current driver for the printer is IBMSNMPDRV. This is a Xerox
3635MFP.
Manufact type/model is set to *LEXOPTRAT. There is also a wscst used
for
force drawer 2 for legal size.

John McKee

On Wed, Oct 17, 2012 at 10:55 AM, DeLong, Eric
<EDeLong@xxxxxxxxxxxxxxx>wrote:

John, is this device on the other side of a WAN connection?
Depending
on the quality of the WAN link, you might have better luck avoiding
the PJL drivers. I've found that the PJL drivers are not as robust
on
WAN connections as, for example, SNMP.

I've found that most modern print servers appear to support SNMP.
You
should be able to try this out with a change to the device
description.

Change Device Desc (Printer) (CHGDEVPRT)

Type choices, press Enter.

System driver program . . . . . SYSDRVPGM > *IBMSNMPDRV

Hth,
-Eric DeLong

-----Original Message-----
From: midrange-l-bounces@xxxxxxxxxxxx [mailto:
midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of John McKee
Sent: Tuesday, October 16, 2012 9:00 AM
To: Midrange Systems Technical Discussion
Subject: Re: Spool file goes to SAV, but doesn't print

This is a device, not a remote outq.

John McKee

On Tue, Oct 16, 2012 at 8:54 AM, Jan Grove Vejlstrup <jgv@xxxxxxxx>
wrote:
Do you use a remote outq to do your printing?

Am 16.10.2012 15:39, schrieb Jack Kingsley:
Maybe it makes it the printer buffer and then doesn't print. If
your
not
current on ptf's that could be an issue or maybe the firmware oh
the printer is old as well.

On Tue, Oct 16, 2012 at 9:25 AM, John McKee
<jmmckee@xxxxxxxxxxxxxx>
wrote:

The countdown clock on the i is a tad over two weeks, so this
issue may not be worth spending any time trying to resolve.

I am wondering how a spool file to a device can go to SAV
without
printing. This happened twice last week.

Could be something wrong with the printer, I guess. But, I
watched it yesterday and no issues. I changed the activation
timer from the default of 170 to 300 a few minutes ago, thinking
that the printer had gone to sleep when the spool file was sent
and somehow that was enough to have the output get discarded.

System has not had PTFs applied in years. Just wondering if
this
is an issue that IBM fixed years ago and out sa was too
uninvolved
to deal with.

How else could a spool file go from RDY to SAV and not be
printed?

John McKee
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